Contact us

Contact Us

Support Availability and Channels

At PrizePicks Casino, we understand that sometimes you may need help with a specific issue or query regarding your account or gaming experience on our platform. Our dedicated customer support team is here to assist you every step of the way.

We offer multiple channels through which you can get in touch with us:

• Live Chat: Available 24/7 for instant assistance
• Email: For more complex issues requiring written communication, please email your query.
• Help Centre and FAQ Section: Our comprehensive help centre is accessible through the platform's main menu. It contains a vast array of guides covering various topics related to casino gaming.
• Mailing Address 7 Underwood Street, London, N1 7JQ

Contacting Us for Assistance

If you need assistance with your account or have concerns about your gaming experience, please do not hesitate to contact us. Our support team is available to answer any questions and provide guidance on our responsible gambling features.

You can reach out to us via live chat by clicking the 'Live Chat' button at the bottom right corner of this page.

We strive to ensure that you have an excellent gaming experience on our platform and are committed to providing fast and helpful assistance whenever needed.

Verification or Account-Help Support

If your account is locked due to a forgotten username, password reset issues, or any other reason related to verifying identity or details, please contact us.

We are dedicated to ensuring that you can easily regain access and continue enjoying your experience on our platform.

Responsible Gambling Assistance

PrizePicks Casino understands the importance of responsible gaming practices. If you feel like you're experiencing problems with gambling or have any questions about self-exclusion, deposit limits, reality check reminders, please don't hesitate to get in touch with us.