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Privacy Policy

Privacy Policy

At PrizePicks Casino, we are committed to protecting your personal information and respecting your right to control how it is used.

Personal Information Collection

We may collect personal information from you during the account registration process or when you interact with our platform. This includes but is not limited to:

  • Your name
  • Date of birth
  • Email address
  • Username and password

This information helps us create an account for you, verify your identity and age, and provide services tailored to your preferences.

Account Registration Information

When creating an account, we will ask you to provide personal details such as your full name, date of birth, and email address. This information is necessary to establish a secure and functional user experience. We use this data solely for the purpose of providing our services and may also share it with relevant third-party service providers.

Device and Browser Information

We collect technical data about the device or browser you use to access our platform, such as operating system type, IP address, screen resolution, language settings, and web browsing history. This information is used to enhance your experience on our site and improve platform functionality.

Usage Analytics and Behavioural Data

We may also collect behavioural data, including but not limited to:

  • Browsing patterns
  • Search queries
  • In-game interactions and scores

This anonymous aggregated data allows us to monitor how users engage with the platform and provide valuable insights for improvement. All such information is held in confidence.

Cookies and Tracking Technologies

To improve your experience on our site, we use cookies (small text files stored by a user's browser) to maintain session state or display targeted advertisements. Cookies can be used to store account preferences, track browsing history, and detect device identification for advertising purposes.

Communication Preferences

We respect your right to manage your communication preferences and choices regarding promotional information from us or our partners.

  • You may choose to opt-out of receiving newsletters or other promotional emails by selecting the corresponding option in your user settings.
  • If you have previously opted-in to receive communications, we will provide a link in our emails to unsubscribe at any time.

Data Storage and Retention

We store personal data securely on servers protected with industry-standard security protocols. We maintain backups of this information for operational purposes but do not retain it indefinitely beyond what is required by law or necessary for legitimate business objectives.

Security and Account Protection

At PrizePicks Casino, we take your account security seriously:

  • Strong password policies are in place to protect against unauthorised access
  • Session management ensures you remain logged in securely throughout the session
  • Passwords are stored using a secure hash algorithm

We work tirelessly to prevent fraud attempts on our site. If suspicious activity is detected while accessing an account, we will initiate measures to safeguard it.

Account Access and Login Protection

You can reset your password using our standard reset procedure at any time or change certain account details through the user settings menu. Secure communication protocols (HTTPS) protect all data transmission between users' browsers and servers.

If you need help changing your login credentials, please contact support.

User Rights Regarding Personal Data

At PrizePicks Casino, we understand that controlling personal information is essential:

  • You have a right to withdraw consent for the use of certain services
  • If there is an issue with your account data, please let us know so we may assist in resolving it.
  • If you need assistance adjusting any settings or updating preferences related to promotions, log back into your user area and review available options.

Data Correction or Deletion Requests

If you feel that some personal information held about you should be updated or deleted for legitimate reasons (e.g. error in registration details), please notify us at with evidence of such request to ensure prompt processing, as per relevant regulations and company guidelines.

Compliance with Applicable Privacy Regulations

At PrizePicks Casino, we respect applicable legislation governing personal data use within our jurisdictions:

  • Our policies meet the standards set by GDPR (General Data Protection Regulation 2016/679)
  • We observe industry best practices for information security
  • Continuous review of updates and requirements will help us ensure alignment with current laws.

Please be aware that regulatory standards may vary in different countries, so certain practices here may apply differently to those outside our core jurisdiction.